We're serious about keeping your info safe and being straight-up about how we use it
Last Updated: October 28, 2025
We follow Canadian privacy laws to protect your data
Look, we get it - privacy's a big deal, especially when it comes to your fitness journey and personal health info. At Quantyra Chronicle Fitness, we're not just another gym throwing around legal jargon. We actually care about protecting your data and being transparent about what we do with it.
This policy breaks down exactly what info we collect when you train with us, why we need it, and how we keep it locked down. Whether you're crushing a HIIT session or checking your body comp stats, you deserve to know what's happening with your data.
By using our services, signing up for classes, or even just browsing our site, you're agreeing to this policy. If something doesn't sit right with you, hit us up at info@quantyrachronicle.info and let's chat about it.
We're gonna be real with you - running a high-performance fitness facility means we need some info. Here's what we're talking about:
Note: You don't have to give us health data, but honestly, it helps us create safer and more effective programs for you. Can't really optimize your athletic performance if we don't know where you're starting from, y'know?
We're not collecting data for fun - everything we gather serves a purpose in helping you chronicle your transformation. Here's the breakdown:
Let's be clear - we're not selling your data to anyone. Period. Your fitness journey is yours, not a commodity. That said, there are some specific situations where we might share info:
We work with third-party companies that help us run the gym. These folks have access to some of your data but ONLY to do their jobs:
All these partners are contractually bound to keep your info confidential.
Sometimes we're legally obligated to share information:
If Quantyra Chronicle Fitness gets acquired or merges with another company, your data would transfer to the new owners. We'd notify you beforehand though.
If you ask us to share info with specific third parties (like syncing with your fitness tracker app), we'll do that - but only with your explicit permission.
Your health and fitness data is especially sensitive, and we treat it that way. Here's what you need to know about how we handle the personal stuff:
Sometimes we'd love to use real client data (anonymized) for training new coaches or improving our programs. We'll ALWAYS ask permission first. You can say no without it affecting your membership or services.
If you've made killer progress and we'd like to share your transformation story (on social media, our website, etc.), we'll get explicit written consent. We'll show you exactly what we're sharing before it goes live, and you can change your mind anytime.
Yeah, we use cookies - not the protein kind, unfortunately. These little data files help our website work better and remember your preferences.
These keep the site running. They handle stuff like keeping you logged in, remembering items in your cart, and maintaining your session. You can't really turn these off without breaking the site.
These help us understand how people use the site - which pages get visited most, where folks get stuck, how long sessions last. All this data's anonymous.
These remember your preferences like language settings, whether you prefer light or dark mode, and your favorite class types.
If you've agreed to marketing, these track your interests so we can show you relevant content. They also help us measure if our ads are working.
You're in control here. Most browsers let you block or delete cookies through their settings. Just know that blocking essential cookies might make some parts of the site unusable.
For marketing cookies specifically, you can opt out anytime by:
We use some third-party services (like Google Analytics) that might place their own cookies. We've configured these to respect privacy as much as possible, but they have their own privacy policies you might wanna check out.
We take security seriously - probably more seriously than your form during burpees. Here's what we're doing to keep your data locked down:
Look, we're being real here - no security system is 100% bulletproof. We're doing everything reasonable to protect your data, but we can't guarantee absolute security. If there's ever a breach that affects your info, we'll notify you ASAP and let you know what happened and what we're doing about it.
Under Canadian privacy law (PIPEDA), you've got rights when it comes to your personal data. Here's what you can do:
You can request a copy of all the personal data we have on you. We'll provide it in a readable format within 30 days (usually way faster). There's no charge for your first request in a year.
If something's wrong or outdated, let us know and we'll fix it. You can update most stuff yourself through your member portal, or just shoot us a message.
Want us to delete your info? You can request that anytime. We'll do it unless we're legally required to keep certain records (like tax documents). Even then, we'll delete everything we're allowed to.
Don't want promotional emails or texts? No hard feelings. Click "unsubscribe" in any email, reply STOP to texts, or update your preferences in your account. You'll still get essential stuff like class confirmations and billing notices.
Want to take your workout data to another gym? We can provide your info in a format that's easy to transfer. Just ask.
If you've given consent for us to use your data in specific ways (like sharing progress photos), you can take that back anytime. It won't affect consent you gave in the past, but we'll stop going forward.
If you think we've mishandled your data, tell us first so we can try to fix it. If you're still not satisfied, you can file a complaint with the Office of the Privacy Commissioner of Canada.
To use any of these rights, contact us at:
We'll respond within 30 days. Sometimes we might need to verify your identity first - can't just hand over personal data to anyone who asks, right?